Privacy policy
Contrail Camera is committed to protecting the personal information we obtain, and we comply with all applicable laws and guidelines related to the protection of personal data.
This Privacy Policy applies only to our online shop.
Article 1 – Definition of Personal Information
"Personal information" refers to data as defined under the Act on the Protection of Personal Information (Japan), including but not limited to names, dates of birth, addresses, phone numbers, email addresses, and other information that can identify a specific individual, either directly or in combination with other data.
Article 2 – Method of Collecting Personal Information
We may request the following personal information when customers place an order or contact us through our website:
a) Name and furigana
b) Date of birth
c) Address
d) Telephone number
e) Email address
f) Credit card number or other payment information
g) Purchase history and related details with our shop
We collect this information by lawful and fair means, and only after clarifying the purpose of its use.
Article 3 – Purpose of Use
The personal information collected will be used for the following purposes:
a) To confirm and manage orders
b) To manage shipping and delivery
c) To respond to customer inquiries
Article 4 – Changes to the Purpose of Use
We may change the purpose of use of personal information when the new purpose is reasonably related to the original purpose.
In the case of such changes, we will notify users or announce the change on our website.
Article 5 – Prohibition of Disclosure to Third Parties
We will properly manage all personal information and will not disclose it to third parties except in the following cases:
1. With the consent of the customer
2. When required for the protection of life, body, or property, and it is difficult to obtain the individual's consent
3. When particularly necessary for improving public health or the sound development of children, and it is difficult to obtain the individual's consent
4. When disclosure is required by law or in response to a government or local authority request
5. When disclosing to a service provider contracted by our shop to perform services requested by the customer
6. When business is transferred due to merger or other reasons
Article 6 – Disclosure of Personal Information
When a customer requests disclosure of their personal information, we will promptly comply after confirming the identity of the requester.
However, we may not disclose the information in the following cases:
1. If there is a risk of harm to the customer or a third party’s life, body, property, or other rights and interests
2. If it may significantly hinder our business operations
3. If it violates any law or regulation
In principle, we do not disclose any non-personal information such as usage logs or preference data.
Article 7 – Correction and Deletion of Personal Information
If a customer believes that their personal information held by us is incorrect, they may request correction, addition, or deletion by contacting us using the details provided in Article 10.
If we deem it necessary to comply with the request, we will promptly make the correction and notify the customer.
We will also inform the customer if we decide not to make the correction.
Article 8 – Security Measures
We take all necessary precautions to keep personal information accurate and up to date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal data.
Article 9 – Compliance with Laws and Revisions
We comply with all relevant Japanese laws and regulations regarding personal information, and we strive to improve our privacy policy by reviewing and updating it as needed.
Any changes to this policy will be posted on this page.
Article 10 – Contact Information
For inquiries regarding this Privacy Policy, please contact:
Contrail Camera
Misako Sato
Mast Life Nihonbashi-Honcho 803
4-14-8 Nihonbashi-Honcho, Chuo-ku, Tokyo 103-0023, Japan
Email: misako@wanage.net